PRIVACY & DATA PROTECTION

Privacy Policy

TechJinni is a customer communication and engagement platform operated by CoddedBrain IT Solutions Private Limited.

This Privacy Policy explains how we collect, use, process, and protect information while providing communication, automation, and customer engagement services through official Meta and WhatsApp Business technologies.


Information We Collect

We may collect business information, customer contact details, communication records, platform activity, billing information, and service usage data necessary for operating and improving our services.

How Information Is Used

Information is used only for delivering communication services, managing customer engagement workflows, platform analytics, automation features, technical support, and official integrations with Meta and WhatsApp Business APIs.

Customer Consent

Businesses using our platform are responsible for obtaining appropriate customer consent before initiating marketing, transactional, or automated communications.

Data Protection & Security

We apply reasonable technical and administrative safeguards designed to protect user information against unauthorized access, misuse, disclosure, or loss.

Third-Party Integrations

Our platform may integrate with official third-party providers including Meta, WhatsApp Business Platform, Stripe, and other approved service providers for operational and billing purposes.

Contact Information

durgesh@techjinni.in | durgesh@coddedbrain.in

CoddedBrain IT Solutions Private Limited